Terms & conditions


Please read through our terms and conditions carefully before placing your order. By viewing and patronising from our website, you agree to be bound by our terms and conditions. If you have any enquiries regarding our terms and conditions, please email our customer care personnel at hello@joyletic.com. We may change our terms and conditions without any prior notice.

Disclaimer and Liability

Whilst we take great care to ensure that the description and content on our website are accurate, we cannot guarantee that the entire contents are free of mistakes. Images may vary with actual products due to lighting effects. Joyletic shall be held harmless from and against all claims, liabilities and costs that may be incurred as a result of this.

Order Cancellation

Orders placed cannot be amended or cancelled. Please review your shopping cart before placing an order.

Return & Exchange

Returns and exchanges are allowed within 7 days from the date you receive the items in original, unworn condition, with tags intact. If you have received the wrong item or a defective item, kindly contact our customer care at hello@joyletic.com and we will guide you through the return and exchange process.

For more details about our return and exchange policy, click here.

Delivery & Shipping

For more details about our delivery and shipping policy, click here.

Privacy & Security

For more details about our privacy and security policy, click here.